77abc fun Privacy Policy

1 Introduction

77abc fun (referred to hereinafter as "we", "us", or "the platform") is fully aware of and responsible for the privacy of its members. This privacy policy informs our users in Bangladesh about what kinds of personal information are collected when using the 77abc fun website, how that information is processed, and under what circumstances it may be shared with third parties.

This policy supplements our Terms and Conditions and should be read together with them. By creating an account or using our platform's services, you are considered to have agreed to the terms set out in this privacy policy. We reserve the right to change this policy at any time, and members will be notified of any significant changes.

This policy applies to users aged 21 and above — the minimum age to participate on our platform is 21+.

2 Information We Collect

When registering and using the 77abc fun platform, we may collect the following types of information:

2.1 Information You Provide Directly

This is collected when you knowingly share information with us. It includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Financial transaction details — relevant information relating to bKash, Nagad, Rocket, Upay, or bank accounts
• Login credentials — username and encrypted password
• Information provided when contacting the support team

2.2 Automatically Collected Information

Certain information is collected automatically when you browse our website:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and duration of page visits
• Cookie and session data (details below)
• Referral source — the site or channel through which you came to us

2.3 Information Received from Third Parties

For identity verification, fraud prevention, or other legitimate purposes, we may collect limited information about you from third-party service providers — but only where relevant and in accordance with applicable law.

3 Purpose of Using Information

We use the information we collect only for the legitimate purposes listed below:

• To create, verify, and manage accounts
• To securely carry out financial transactions such as deposits and withdrawals
• To provide customer support and resolve complaints
• For identity verification and age confirmation as required by applicable law
• To prevent fraud, money laundering, and other financial crimes
• To maintain platform security and resolve technical issues
• To improve the user experience and inform users about relevant offers
• To monitor gaming activity and assist members when needed, under our Responsible Gaming policy

We never sell your information to third parties for advertising purposes.

6 Data Security Measures

77abc fun takes both technical and organisational measures to keep your personal information secure. Our security framework includes:

• SSL encryption: All data exchanged between your browser and our servers is encrypted using SSL technology.
• Password protection: Your password is never stored as plain text — it is always stored using a strong hashing method.
• Access controls: Only authorised staff have access to personal information, on a need-to-know basis.
• Regular security audits: Regular audits and penetration tests are conducted to identify vulnerabilities in our systems.
• OTP verification: Two-factor verification is in place for sensitive operations.

However, no method on the internet is 100% secure. We strive to provide the highest level of protection, but cannot guarantee absolute security. Please keep your login details confidential and log out after use.

7 Data Retention Period

We retain your information for as long as necessary to provide the service or to fulfil applicable legal obligations. In particular:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Financial and identity-related information may be retained for a specified period after account closure, as required by law.
• Transaction records: Financial transaction data must be retained for a specified period as required by applicable law.

Once the retention period ends, information is securely deleted or anonymised.

8 Your Rights

As a member of 77abc fun, you have the following rights regarding your own personal information:

8.1 Right of Access

If you want to know what information we hold about you, you can make a request to the support team. We will respond within a reasonable time.

8.2 Right to Correction

You have the right to request correction of any inaccuracies in your information. Some details can be updated directly in account settings; for others, please contact the support team.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. This will not affect any prior lawful processing.

To learn more about these rights, see our FAQ section, where answers to common questions are available.